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Foshan Real Import & Export Co., Ltd.
Proveedor multi-especialidad
Productos principales:Armario de cocina, armario, escalera, ventanas y puertas de aluminio, azulejos
Finished product inspectionFull customizationSupplier assessment proceduresTotal floorspace (322㎡)
Rendimiento
4.6/5
Satisfecho7 comentarios
  • ≤6h
    Tiempo de respuesta promedio
  • 88.9%
    Tasa de entrega a tiempo
  • US $260,000+
    {0} pedidos
Personalización menor
Personalización a partir de diseños
Identificación de trazabilidad de la materia prima
Ver todas las capacidades verificadas ({capacitiesNum})
Perfil de la empresa
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by Intertek
Descripción general
Fecha de registro de la empresa2013-09-09
Superficie (㎡)322
Ingresos anuales de exportación (USD)4600000
Idiomas aceptadosEnglish
Años de exportación10
Años en la industria10
Certificación
ISO10545INSPECTION_REPORT25202304263
Capacidades de producción
Máquinas de producción30
Control de calidad
Trazabilidad de soporte de productos de materia primaYes
Método de inspección de productosInspection of all products, Random inspection
Control de calidad realizado en todas las líneas de producciónYes
Inspectores de QA/QC2
Antecedentes comerciales
Mercados principalesOceania(15%), Mid East(15%), Western Europe(15%)
Socios de la cadena de abastecimiento40
Tipos de clientes principalesRetailer, Engineer, Wholesaler, Brand business, For private use, Manufacturer
Capacidades de R&D
Opciones de personalizaciónsample processing, graphic processing, light customization, sample processing, graphic processing, customized on demand
Nuevos productos lanzados el año pasado500
Ingenieros de R&D16
Niveles de educación de ingeniero de R&D4 graduate, 4 technicalSchool, 8 juniorCollege
Comentarios de la empresa (7)
4.6 /5
Satisfecho
  • Proveedor de servicios
    4.5
  • -Envío a tiempo
    4.5
  • La calidad del producto
    4.7
Realgres is very professional about the UK, CANADA, AUSTRALIAN AND US. lots of project here. I contacted their client Ashley and the guy was very cool. The quality of both the windows and doors were fantastic. I'm sure we'll be working together a lot more.

    Respuesta del proveedor:

    Thanks T
    18 Mar 2024
    The windows were shipped with no protection. All sashes were already installed, unlike the sample order. This made offloading of triple glazed windows a nightmare since the placement of windows in the container did not allow for use of forklift. Once some of them were moved for forklift to be used, they dangerously bent under their own weight. Since sashes are already installed, it is a logistical nightmare to install these windows due to how heavy they are. All local installer refuse to touch them. The fact that they use old technology to silicone the glass made it extremely difficult and expensive to remove the glass prior to installation to make it manageable. Once the order was placed, the communication effectively ceased and the seller ignored my questions and issues.

      Respuesta del proveedor:

      REALGRES is very sorry for giving you an unpleasant shopping experience. You mentioned that we don't have any product packaging, this is not possible, because without packaging protection, all products will be completely shattered. I think you should be referring to the unreasonable packaging, resulting in inconvenient unloading problem, we are using the easy to forklift unloading wooden box packaging. But we did not take into consideration that because your container has other goods in it, so it has to be moved a little bit for better unloading, we did not consider this point. We will improve. Thank you for your valuable suggestion. We apologize again for not replying to some of your after-sale questions in time and not giving you the best shopping experience because of the Chinese New Year holiday of almost a month. We wish you all the best.
      18 Mar 2024
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